Read our full FAQs on where your donation goes and impact of donations
When we promise your donation is in safe hands, we mean we work very hard to ensure you can trust us to use your donation in the most effective way to ease the suffering of others. You can trust us to deliver aid programs of the highest quality that bring immediate relief and long-term benefit to people’s lives. You can also trust that your money goes where we say it is going. You can trust that we follow the Islamic, legal and good practice standards you would expect of the one of the largest humanitarian and development charitable foundation. ..
None of that would be possible if our admin costs were 0% – which is a claim some charities make. And we would not be able to continue our work if we didn’t spend a portion of our income on raising more funds.
Where your money goes and the impact of your donation
Your donation is safe in our hands because we are transparent about how much we raise and where it is spent. Fundraising is about communicating with our donors, letting them know what humanitarian issues the world is facing and the difference we can make with their support. It covers all the different ways we raise money including online appeals, fundraising events and activities, placing adverts, printing leaflets, coordinating volunteers, etc.
We are very keen and encourage you to follow up where your donations go through your field visits and your follow-up to the recipients of the donations.
Why you can trust us
We are accountable to Allah, to our donors and to all those we have the honour to serve. , we are committed to ensuring your donations are used in the most efficient way and we provide the best possible service to those we serve.
We believe in transparency and accountability. That’s why we’re clear that we have admin and fundraising costs and that they are necessary expenditure for a global charity committed to the highest international humanitarian standards. Information on our admin costs and financial accounts are published every year in our Annual Report and Financial Statements which are independently audited, lodged with The Ministry of Social Solidarity and published on our website.
That does not mean we are perfect. We are constantly seeking opportunities to cut costs without cutting corners, to work more efficiently and to reduce waste. We train all our staff to adhere to our Islamic, ethical and humanitarian standards and continue to explore ways to improve our practices and reduce expenditure.
Why you need to ask questions
Every charity is accountable to its donors, and every donor has a right to ask questions about how their money is spent. We hope the conversation will move from ‘why do you have admin costs?’ to ‘how efficient and effective are you with my money?’ and ‘how is my donation making a difference?’
If a charity is claiming to have zero admin costs, ask questions. If an aid programme is not evaluated for its impact, ask questions. If staff are not trained in safeguarding vulnerable people, ask questions. If an organisation doesn’t protect your personal data, ask questions. And if well-meaning humanitarians are not experts in their field, ask questions.
We’ve answered some of the frequently asked questions about how we spend donors’ money. If you have any more questions, please don’t hesitate to get in touch. We’re here to provide as much information as you need to assure you that your donation is in safe hands.
If you have any further queries please don’t hesitate to get in touch with us at email@example.com
With your donation, we can achieve a better world and help thousands of needy people. Please donate now
You can donate through our account in Credit Agricole _ Egypt
Al-Samman Foundation for Development and Humanitarian Aid (Ensan Aid)
General Acc: 207 110 8542
Cradit Agricole Egypt